Mental Health Awareness Training

This comprehensive course covers common mental health disorders, stigma reduction, communication strategies, and early intervention, ensuring participants can promote mental wellbeing and respond appropriately to those in distress.

The course highlights the unique challenges of supporting individuals with mental health needs, including those living with dementia, depression, anxiety, and other conditions.

For in-person sessions, the course includes case study discussions and role-play exercises to deepen empathy and communication skills.

Upon completion, learners will be more confident in recognising mental health issues, offering appropriate support, and promoting inclusive, compassionate care. This course aligns with guidance from the Mental Health Act 1983 (amended 2007), NICE, and the Care Act 2014.

A Mental Health Awareness Certificate will be awarded upon successful completion.

Introduction to Mental Health

• What is mental health?
• Mental health vs. mental illness
• The importance of mental wellbeing in care settings

Common Mental Health Conditions

• Depression, anxiety, bipolar disorder, schizophrenia
• Dementia and cognitive decline
• Recognising signs and symptoms in older adults and people with complex needs

Legislation and Compliance

• Mental Health Act 1983 (amended 2007)
• Mental Capacity Act 2005
• Care Act 2014 and safeguarding responsibilities
• Equality Act 2010 (mental health as a protected characteristic)

Understanding Stigma and Attitudes

• The impact of stigma on service users
• Challenging misconceptions
• Promoting dignity, respect, and inclusion

Communication and Support Strategies

• Active listening and empathy
• Non-judgemental responses and language use
• De-escalation techniques and supportive interventions

Responding to Mental Health Needs

• How to support someone in distress
• Referring to mental health professionals or crisis teams
• Self-care for staff: boundaries and stress awareness

In-person addition: Case study scenarios and role-play to practise supportive communication

Course Assessment

• Multiple-choice test (if applicable)
• Scenario-based discussion or reflection activity

By the end of this course, Learners will:

• Understand what mental health is and how it affects individuals
• Recognise common mental health conditions and their symptoms
• Be familiar with relevant legislation and duty of care responsibilities
• Communicate effectively and supportively with individuals experiencing mental distress
• Promote mental wellbeing and reduce stigma in care environments
• Know when and how to seek further support for service users